Cloudbeds redefines PMS with native business intelligence for hoteliers

Cloudbeds, a leading name in hospitality management software, has introduced the first property management system with a native, hospitality-focused business intelligence (BI) solution.

Developed entirely in-house, Cloudbeds Insights integrates directly with the Cloudbeds PMS, aiming to diminish the reliance on general BI solutions within the hospitality sector and offering users exceptional data access and flexibility. This innovative approach represents a major shift for property management systems, utilising Cloudbeds’ full control over the solution to enhance its top-tier PMS with integrated and transparent BI capabilities.

Crafted by experts in the hospitality field, Cloudbeds Insights delivers a user experience tailored to the industry, enabling hoteliers to refine their data analysis, make informed decisions with real-time insights, and save time across various roles— from revenue management to general operations and back-office functions.

Adam Harris, Co-Founder and CEO of Cloudbeds, commented, “With Cloudbeds Insights, we’re setting a new standard for PMS platforms. This native data intelligence solution introduces groundbreaking features that unlock new potential for our hoteliers.”

He added, “Our customers now have access to unparalleled insights specifically designed for hospitality professionals. We’ve equipped them with essential parameters and data visualisation tools, allowing them to leverage their data like never before, enhancing decision-making and operational efficiency.”

Cloudbeds Insights provides real-time data to all organisational levels, helping teams optimise performance across various operational areas, from boosting RevPAR to managing daily tasks.

The solution allows hoteliers to assess multi-property performance, generate custom reports, create detailed visuals and dashboards, and facilitate collaboration through subscriptions and exports. For instance, financial transaction data is enriched with critical hospitality-specific metadata—like reservation sources and guest loyalty levels—enabling comprehensive data analysis without the need for manual data aggregation.

Additionally, hoteliers can develop a personalised analytics setup by using an API to integrate Cloudbeds Insights data with their existing software.

The introduction of Cloudbeds Insights highlights the company’s dedication to swift expansion and ongoing innovation in the hospitality sector. By offering advanced tools for operational improvement, Cloudbeds solidifies its role as a leader in hospitality technology.