YHA Australia becomes first accommodation network in Australasia to roll out digital wallet key technology nationally

In an Australasian first, YHA Australia has implemented digital wallet key technology across its 19-property network. By simply downloading their digital key via the YHA Explorer App and adding it to their digital wallet, guests can now enjoy seamless, card-free entry to their room, lifts, social spaces and other facilities with the tap of their phone, eliminating the need for traditional plastic key cards.

For ultimate convenience, guests don’t even need to unlock their device or access the YHA Explorer App to use their wallet key, they simply tap their phone and go. As added reassurance, digital wallets today use the devices automatic Power Reserve capability, meaning guests can still use their wallet key for hours after their device battery runs flat. While digital keys have proved to be extremely popular with over 37,900 downloads so far, traditional key cards will remain an option for those who prefer a physical key.

“This initiative builds on our commitment to offering our guests choice and convenience. In an overall stay, the room key isn’t significant until lost or you’re unsure where to keep it. Having a digital room key stored on the Wallet App of your mobile phone solves this problem, making guests access to their rooms seamless and hassle-free,” said Paul McGrath, CEO of YHA Australia.

Powered by NFC (Near Field Communication) technology and industry-leading building access control specialist Vingcard, the new system is designed to meet the demands of today’s YHA guests. Michael Benikos from Vingcard said: By enabling digital key access, we’re helping to create a seamless, contactless experience that meets the expectations of the modern traveller. Our technology empowers operators like YHA, with greater flexibility and control, while enhancing convenience and security for guests. It’s exciting to see our solutions play a key role in YHA’s evolution of modern, connected shared living.

Digital wallet keys are part of YHA Australia’s broader technology investment strategy focused on enhancing member’s experience. Building on the successful launch of the YHA Explorer app in 2024, delivered in partnership with TeamDC, this innovation reinforces YHA’s commitment to seamless guest experiences through continued innovation.

For more information on YHA digital room keys click here.