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Welcoming younger LGBTQ+ travellers

Wednesday, 20 November – 11:30 – 12:15

You can’t provide authentic, personalised service to LGBTQ+ travellers if you don’t know who we are or feel comfortable talking to us. This session will illustrate the ways that LGBTQ+ travellers are often mistreated, and explore the language needed to speak respectfully with them and about them. Fifty-two percent of millennials and Gen Z identify as something other than 100% straight, and 54% of them know someone who uses a pronoun other than he or she. This session will explore a new gender revolution and how hospitality professionals need to prepare for it.

Speaker

Ed Salvato

Sensitivity & Sales Trainer
HospitableMe

Why attend

  • Over 130 attendees
  • 30+ pre-selected buyers
  • Up to 23 pre-scheduled business appointments
  • 92% senior management attendees
  • Industry seminars and workshops
  • Networking events