Programme 2025

Making the most of the worst

Date – 5 February 2024
Time – 11:00 – 11:30

Disruptions in travel service offer a unique opportunity to exceed consumer expectations. This session will explore why your company should make the most of the worst and share tips on how to do it. You’ll gain an understanding of consumer behaviour and expectations in the travel ecosystem for 2025, customer sentiment analysis by world region, and how to use benchmarking data to identify opportunities.

Speaker

Heather-Leisman

Matthew Walker

Head of Research & Marketing
Plan3

Why attend

  • 200+ attendees
  • Up to 80 pre-selected buyers
  • Pre-scheduled business appointments
  • 91% senior management attendees
  • Industry seminars and workshops
  • Networking events