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Keynote: A conversation about tomorrow’s guest

Thursday, 30 January – 16:15 – 17:00

In this fast-paced keynote, Mark Bloomquist will share insights on trends and changes to customer behaviour focussing on young travellers. First, he will define the audience by sharing critical attributes of the next generation (Generation Z) followed by diving into their shifting travel behaviour. What expectations do they have? What products and services are successful? Finally, Mark will showcase the best practices adopted by hosts, hostellers, and hoteliers to engage successfully with this growing audience.


Mark Bloomquist


Why attend

  • 200+ attendees
  • Up to 80 pre-selected buyers
  • Pre-scheduled business appointments
  • 91% senior management attendees
  • Industry seminars and workshops
  • Networking events